We added more customization options so your child can make the TickTalk 4 their own. Choose between wallpapers, ringtones, interface themes, and now your chlid can even set their own photo or selfie as the wallpaper. Our Chums rubber charms, available in 5 different mix-and-match sets with over 2,300 combinations, allow your child to personalize their TickTalk every day.
All contacts who wish to message or video call the watch must download the free TickTalk app from the Google Play or Apple Store. Once they download the app, they can request to add your TickTalk by entering the IMEI number (which you can find in TickTalk watch under Settings). You will receive a notification for any add requests to the watch to approve or deny.
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If you have any contacts you'd like to add for voice calling who prefer not to download the app, you can simply add them as a phone book contact in your TickTalk app under Contacts. Have additional questions? Contact our Support Team here.
You can set up a group chat with your entire family, other TickTalk watches, classmates, teammates, and more as long as they download the free TickTalk App from the Google Play or Apple Store or own another TickTalk watch. In your TickTalk app, simply select Group Chat, hit the + icon in the upper right hand corner, and create your group message to keep your entire family safely connected!
Any person who wants to message and FaceTalk the watch must have the free TickTalk App downloaded and all contacts will have to be approved by the Parent/Admin. You'll be alerted of any add requests in the App to ensure your child is only speaking with people that you know. Your child can add other friends with TickTalk's with Radar Scanning (which you can choose to turn off in your app if you prefer). You will receive a notification for all friends added to keep you in the loop. We made this video for more information on setting up contacts.
Any contact who wants to message or video call the watch will need to download the free TickTalk app and request to be added by the parent/admin as a trusted contact. To be added, they'll need your watch IMEI # (which you can find in your TickTalk app by selecting the contact icon in the upper left hand corner).
Any person who wants to text and FaceTalk the watch must have the free TickTalk App downloaded. They will need to download the App from the Apple or Google Play Store and sign up. Once they have signed up, they will need to enter the IMEI number of the watch, which can be found under Settings on the watch, and pair. The Parent/Admin will be alerted of any add requests in the App. We made these videos for more information on:Pairing the watch and AppSetting up contactsApproving App users
All messaging takes place between your watch and our free TickTalk parental control app which can be downloaded at the Google Play or Apple Store. We do this to offer the best possible protection of your child's data and ensure that no unknown numbers are contacting your child.
We also have the option of choosing your preferred carrier as long as they are on a GSM network. If you'd like to use AT&T's network, we do not recommend using AT&T directly as we are not partnered with them and cannot guarantee the service will work. If you wish to use AT&T's network, please use the included TickTalk Wireless SIM on GSMA (AT&T) to be able to access the same network. Some of the most popular GSM carriers are T-Mobile, Metro PCS, and SpeedTalk. At this time, TickTalk is not compatible with Sprint or Verizon as they run on a CDMA network. For our customers who have personal plans on either of these networks, we recommend the TickTalk Wireless $10 per month plan. You will be able to download the free TickTalk App on your phone from the Apple or Google Play store (regardless of your cellular provider) to communicate directly with your TickTalk.
The TickTalk 4 is a 4G unlocked universal device that has been purchased and used in over 100 countries. We have added a feature on the TickTalk 4 that allows you to manually add in your carrier's APN code. Learn More Please download the compatibility sheet for more details. All carrier and frequency band data is collected online and it's recommended that customers outside the U.S. check the frequency band with your local carrier before purchasing to ensure that the product will work properly in your location.
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